Working from our Leeds-based facility, our friendly team of experts is on hand to help. Let us put your mind at ease about our service, the types of items you can send, and more.






Speak with our lovely team of humans and enjoy unrivalled convenience and care.
Meet Tasha, our wonderful online comms and support manager, explaining how we're available to chat via your favourite communication channels. Did you know our customers who speak with us before sending their boxes often receive the highest offers?
Find out all the ways we can support you.

Online Comms & Support Manager

Customer Support

Offer Team Leader

Customer Support

Offer Team Agent
Our friendly online customer support team will answer your questions seven days a week.
Curious about a specific part of our service? Take a look at our most frequently asked questions.
We hope this never happens but if your items are damaged, we will handle any claim on your behalf. Your parcel is insured for up to €300 as standard. However, if you believe your items are worth more, we can raise your insurance to €1,000 or €10,000.
Yes, you can choose from a range of ways to speak to us:
Call us on 0800 246 1111, arrange call back or email us at hello@vintagecashcow.co.uk
Unfortunately, we do not accept items that are not specified on our site. If you believe you have an item that would be of interest to our experts, you can call our customer service team who will be happy to assist you.
Please phone our customer service team on: 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk