Congratulations! You’re one step closer to cashing in your old items the easy way.
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Curious about a specific part of our service? Take a look at our most frequently asked questions.
A vintage advisor will call or message you with an offer once we have assessed your items. You will receive an explanation of the offer and will have the opportunity to ask questions.
In your free shipping kit, you'll receive an information booklet with details about our company and helpful tips for maximizing the value of the vintage items you send us. You'll also receive a shipping label to attach to your package.All you'll need to do is find a box to pack your items in. The welcome kit should arrive within 7 business days.
The shipping label we send is valid for 28 days from the date of registration on the website. We recommend shipping your vintage items within this timeframe. If the label has expired or is no longer valid, please contact us by email at hello@arcavindi.com
After ordering the initial shipping kit from our website, it should arrive within 7 business days. If it doesn't arrive after 10 business days, contact us to receive a replacement. The shipping label is valid for 28 days from the date of registration on the website. Once we receive your items, we will assess them and send you an offer within 7 business days. If you accept, you will receive payment within 24 hours. If you decline the offer, we will resend the package to you completely free of charge.
Arcavindi uses third-party couriers to ship starter kits. The kit typically arrives within 7 business days. If it doesn't arrive, there may have been a delay or an issue with the courier. If you haven't received your kit after 10 business days, please contact us at hello@arcavindi.com. We'll check the status of your shipment and, if necessary, send you a new kit free of charge.