We take data protection seriously. We are committed to protecting and respecting your privacy as outlined in this policy.
This policy applies to Arcavindi, trading names of VCC Trading Group Netherlands BV (a company registered in the Netherlands with its registered office at: Fred. Roeskestraat 100, 1076 ED Amsterdam, Netherlands, registration number 75818892) and Vintage Trading Solutions Ltd, a company registered in England and Wales under registration number 03862799 with its registered office at: 20–22 Bridge End, Leeds, West Yorkshire, LS1 4DJ.
In this policy, we may refer to ourselves collectively as “Arcavindi”, “Arcavindi Trading Solutions Ltd”, “VCC Trading Group Netherlands BV”, “we”, “us” or “our”.
This policy governs the privacy of users of this website and our services, explaining the areas in which user privacy is concerned. It outlines the obligations and requirements of users, the website, and its owners. It also details how this website processes, stores, and protects user data and information. User rights as data subjects are summarised at the end.
This website and its owners adopt a proactive approach to protecting user privacy and ensure necessary steps are taken to safeguard user information throughout their visit. The website complies with all national laws and requirements for user privacy.
This website uses cookies to improve user experience. Where applicable, a cookie control system allows users to allow or deny cookie use on their device during their first visit. This complies with legislation requiring websites to obtain explicit consent before placing cookies on a user’s device.
Cookies are small files stored on the user’s device that track, save, and store information about interactions with the site. This allows the site to provide a personalised experience.
Users who wish to deny cookie use should adjust their browser’s security settings to block cookies from this site and its external vendors.
This website uses tracking software to monitor visitors and better understand how they use the site. Google Analytics provides this software and uses cookies to track visitor usage. It does not collect personal information. More information can be found in Google’s privacy policy. Additional third-party cookies may be stored when using referral programs, sponsored links, or advertising.
No personal information is stored or collected.
Users contacting the website or its owners do so at their own discretion and provide personal information at their own risk. Personal information is kept confidential and stored securely in accordance with GDPR 2016/679 and other applicable laws.
When you contact Arcavindi (e.g., via contact form, phone, email, or social media), we respond based on legitimate business interest. Your data may be retained as long as necessary to demonstrate fair processing or support future interactions. You may also give consent to receive marketing.
To send marketing emails or SMS messages, we need your explicit consent, unless you are an existing customer where soft opt-in applies. You can unsubscribe at any time using instructions in the communication.
Email campaigns may contain tracking features to analyse engagement.
We may occasionally send marketing material based on legitimate interest unless you request otherwise. Contract-related communications cannot be opted out of.
In addition to the above, your data may be used for purposes related to our business, including:
We only collect necessary contact information (name, email, phone, address). We do not process sensitive or medical data.
Users are advised to use caution before clicking external links. We cannot guarantee or verify the content of externally linked websites. Users click external links at their own risk.
We may occasionally obtain data from partners who collected it legally through consent or legitimate interest, enabling third-party contact (Arcavindi). This data may be used for direct mail marketing.
This site may contain sponsored links and ads. Clicking such links may lead to external sites using referral programs and cookies. Users click sponsored links at their own risk.
Interactions through social media platforms are subject to each platform’s terms and privacy policies.
We never ask for sensitive information via social media. Sensitive discussions should use primary communication channels (phone/email).
The website may use social sharing buttons which may track sharing activity.
We may also communicate with you through social platforms when you contact us or opt in to services like Messenger Bots.
We may share shortened URLs. Users should exercise caution, as social media platforms are prone to spam or hacking. We cannot be held responsible for damages from visiting shortened links.
Arcavindi uses third-party providers (“data processors”) who may have limited access to your data, such as:
These providers are contractually bound to use your data only as instructed. If data is transferred outside the EEA, it must be to a country with adequate protections or under an approved legal mechanism.
You have the right to:
You can complain to us directly or to your national data authority.
In the Netherlands: Autoriteit Persoonsgegevens (+31 (0)70 888 8500).
If significant changes are made, we will notify you by email and/or update our website.
v.2.0 September 2019
